SOLUTIONS BY CONTACT CENTER TYPE

Omni Channel integrations for establishing cloud contact center workflows.

A IN-EXPENSIVE PLATFORM

A strong inside sales team is the lifeblood of any company. With Talkdesk for Sales, inside sales teams can handle more calls, have more productive outcomes, and get the coaching they need to close more business.

Omnichannel Agent Workspace

Omnichannel Agent Workspace provides the flexibility to handle calls from anywhere on the desktop. Leverage screen pops, click-to-call, and more.

Synchronized data

Using just your account information, you can quickly and easily connect Omnichannel with 60+ contact center software integrations.

Automated workflows

Configure Omnichannel to automatically trigger events in connected applications and save reps valuable time.

A IN-EXPENSIVE PLATFORM

We automatically synchronizes customer data to display information the moment a call is received.

Our most popular integrations

What our customers says?

Best decision and a wise purchase for a call center

Joseph L.Mabie

Nov 15, 2023

Well suited for any industry that is lookin for track and efficiency in call center settings.

Anvik Modi

23 May, 2023

UI and overall product is simple to use and is effective.

Jeremy Dotson

Dec 16, 2023

Omni Channel has been a great tool for out customer support team of our company.

Nick Gordon

Sept 5, 2023